FAQs

Do you do custom orders? 

Yes! We enjoy making custom pieces for our customers. If you have an idea in mind, get in touch by email and let's chat about what you're looking for. 

I'm getting married and am looking for beaded floral arrangements. Will you work with me? 

Congratulations! We love doing wedding floral arrangements. If you are interested in custom floral arrangements, get in touch by email and let's chat about what you are looking for. Note: Custom floral arrangements will take about 6 weeks. 

Where do you ship? 

We currently ship to the US, UK, Canada and Australia. 

How long do you take to ship? 

For pieces purchased from our website, we ship within 3 business days. 

What is a piece arrives broken? 

If you receive your piece and it is broken, contact us for a return shipping label within 30 days, and we will repair it and ship it back to you at no charge. 

What is your refund policy? 

If you are not satisfied with your purchase, contact us for a shipping label to return it to us. See refund policy page for details. 

Can you make a particular product in a specific color/palette? 

 Absolutely! We love working with different color palettes, and many  of our pieces are inspired by the myriad color palettes on Pinterest! Send us an email with an idea of the color palette you would like and we can create a unique piece for you! Note: Custom orders may take a week before shipping. 

Where do you get your beads? 

Potomac Beads, Fire Mountain, and local bead shops. Whenever Grace travels, she likes to check out local bead stores, since they are all so different! 

Blargh! I love that necklace, but it is too big/small? 

Fear not! We can resize most necklaces (excluding the lattice chokers) in minutes, at no charge. 

What inspires your designs? 

Grace enjoys looking at different jewelry from around the world, and finds that inspires a lot of designs, though she finds that when she tries to create similar pieces, they take on a life of their own. But that's the beauty of making these pieces!